FAQ

Returns & Exchanges

Free shipping & free returns

Size Guide

Amberjack fits true to size for most customers for a standard dress shoe length. If you are between sizes or want a more snug fit, we suggest you size down.

Still unsure? Text us at 833-202-7628

FAQ

What makes your shoes different?

We have proprietary comfort technology, which we created working with the same supplier that developed Adidas Boost. Our leather is 100% full-grain American steer and we exclusively use A-grade quality, which is a grade of leather typically used for luxury cars and higher than what’s used in footwear. We are able to offer such a high quality product at such a low price because we partner directly with our suppliers and have a vertical supply chain, unlike almost any other footwear brand which use contract manufacturers.

 

Where are your shoes made?

Our shoes are made in the north of Portugal in the Felgueiras region; an area famous for shoe making. We work with a small, high-quality factory which makes shoes normally sold at 2-3x the price of Amberjack.

 

What is your return & exchange policy?

We offer complimentary returns and exchanges within 30 days from the order's delivery date. Please note, shoes must be unworn and in their original condition.

 

Do you ship internationally?

We ship internationally, for a fee. Customers will be asked to pay for shipping and duties ahead of time. All fees are passed on directly from the courier. Please note, international orders are final sale.

 

How do I care for my shoes?

Use a tree horn to preserve shape and apply leather conditioner for dull or wrinkled leather. Test on a small, discrete area to ensure there’s no blemishing.

 

Any other questions?

Please text us at 833-202-7628 or email help@amberjack.shop